Life gets busy.
WHY WE HAVE A CANCELLATION POLICY
When you book your appointment, you are holding a space on our calendar just for you. That also means this space is no longer available to our other clients. In order to be respectful of your fellow clients, please let us know as soon as you know you will not be able to make your appointment. A missed appointment prevents us from caring for other clients.
If cancellation or rescheduling is necessary, we require that you provide a minimum of 24 hours notice prior to your appointment time. Although we really do not want to have to charge you, notification inside 24 hours will be subject to a cancellation free. Appointments are in high demand, and your advanced notice will allow another patient access to that appointment time.
HOW TO CANCEL YOUR APPOINTMENT
Besides calling into our clinic, canceling and rescheduling can be completed online. Access you account in the following ways:
- Find your conformation email from when the appointment was booked. At the bottom of the email will be a link that will direct you to reschedule
- Click the book an appointment link and log into your account. Under upcoming appointments, select the appointment you would like to reschedule